At Sell24x7, operated by Saharay Technologies (a Saharay Group Company), we value your trust and are committed to protecting your privacy and personal information.
This Privacy Policy explains how Sell24x7 collects, uses, stores, protects, and shares information when you access or use our website, services, applications, and e-commerce platform.
By accessing or using Sell24x7, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our platform or services.
1. Information We Collect
When you use Sell24x7, we may collect information that you provide directly to us and information that is automatically collected when you use our platform.
Information You Provide
Depending on the services you use, we may collect:
- Name
- Email address
- Mobile number
- Business or company information
- Billing and communication address
- Store information
- Product and catalogue information
- Order and transaction information
- Account login information
- Information submitted through forms, support requests, feedback, or other communications
- Any other information you voluntarily provide while using our services
You may choose not to provide certain information. However, some information may be necessary to create an account, use particular features, process transactions, or provide certain services.
2. Information Collected Automatically
When you access or use Sell24x7, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and features used
- Date and time of access
- Referring and exit pages
- General usage and interaction information
- Technical information related to your device and connection
We may use this information to maintain, secure, improve, and understand the performance of our platform.
3. Information Related to Your Online Store
Sell24x7 provides tools that allow businesses to create and manage their own online stores.
If you use our platform to create or operate an online store, you may provide information relating to your business, products, customers, orders, inventory, pricing, shipping, and other store-related activities.
You are responsible for ensuring that the information and personal data you upload or process through your store is collected and used in accordance with applicable laws and regulations.
4. How We Use Your Information
We may use the information we collect for purposes including:
- Creating and managing your Sell24x7 account
- Providing and maintaining our services
- Creating and managing online stores
- Processing subscriptions and payments
- Providing customer support
- Managing products, orders, and transactions
- Improving website functionality and user experience
- Understanding how users interact with our platform
- Providing analytics and reporting
- Detecting and preventing fraud, misuse, or unauthorized activity
- Maintaining platform security
- Communicating important service-related information
- Sending promotional or marketing communications where permitted
- Developing and improving our products, features, and services
- Complying with applicable legal and regulatory requirements
- Protecting our rights, property, users, and platform
5. Account Information
To access certain Sell24x7 features, you may be required to create an account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities performed through your account.
If you believe that your account has been accessed without authorization, please contact us as soon as possible.
6. Payment Information
When you purchase a Sell24x7 plan or use paid services, payment-related information may be processed through our payment service providers.
We may receive information such as transaction status, payment reference, payment method, and other information necessary to confirm and manage your transaction.
Where payment processing is handled by third-party payment providers, the processing of payment information may also be subject to their respective privacy policies and terms.
7. Cookies and Similar Technologies
Sell24x7 may use cookies and similar technologies to provide and improve our services.
Cookies may help us:
- Keep users signed in
- Maintain sessions
- Remember preferences
- Understand website usage
- Improve website performance
- Analyze traffic and user interactions
- Support security and fraud prevention
- Improve marketing and promotional activities
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some features.
8. Analytics and Tracking
Sell24x7 may use analytics and tracking technologies to understand how users interact with our platform and to improve our services.
These technologies may help us understand website traffic, visitor behavior, campaign performance, and the effectiveness of our features and marketing activities.
Where third-party analytics or tracking services are used, their processing of information may also be governed by their respective privacy policies.
9. Marketing and Communications
We may contact you regarding:
- Account-related matters
- Service updates
- Security notifications
- Transaction-related information
- Product and feature updates
- Important changes to our services
- Promotional offers and marketing communications
You may opt out of non-essential promotional communications where an opt-out option is provided.
Please note that you may still receive important service-related communications that are necessary for the operation and security of your account.
10. Sharing of Information
We do not sell your personal information as a general business practice.
We may share information where reasonably necessary with:
- Service providers assisting us in operating our platform
- Payment and transaction service providers
- Hosting and infrastructure providers
- Analytics and technology providers
- Communication and customer-support providers
- Security and fraud-prevention service providers
- Business partners where necessary to provide requested services
- Government authorities or regulatory bodies where required by law
- Professional advisers, auditors, or legal representatives where necessary
Third-party service providers may process information on our behalf and may be subject to their own applicable privacy policies and contractual obligations.
11. Business and Customer Data
Sell24x7 allows businesses to manage their own online stores and customer-related information.
If you are a business using Sell24x7 and you upload or process customer information through your store, you are responsible for ensuring that you have the appropriate rights, permissions, notices, and lawful basis required to collect and process such information.
Sell24x7 may process such information as necessary to provide, maintain, secure, and improve the services requested by the business.
12. Third-Party Links and Services
Our platform may contain links to third-party websites, applications, services, or integrations.
We do not control the privacy practices of third parties. Once you access a third-party website or service, its own privacy policy and terms may apply.
We encourage you to review the privacy policies of third-party services before providing them with your personal information.
13. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and taking reasonable precautions to protect your account.
14. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with applicable legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
15. Your Privacy Rights
Subject to applicable laws, you may have rights regarding your personal information, including the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Request information regarding the processing of your personal data
- Opt out of certain promotional communications
Requests may be subject to verification and applicable legal requirements.
To exercise applicable privacy rights, you may contact us using the contact details provided below.
16. Withdrawal of Consent
Where we process your personal information based on your consent, you may withdraw your consent by contacting us.
Withdrawal of consent may not affect processing that was carried out before the withdrawal and may not apply where we are legally required or otherwise permitted to continue processing the information.
Please note that withdrawing consent may affect your ability to use certain services or features where the information is necessary to provide them.
17. Children's Privacy
Sell24x7 is intended for users who are legally capable of entering into applicable agreements.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
18. International Data Processing
Depending on the technology providers and services used to operate Sell24x7, information may be processed or stored in locations outside your state or country.
Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.
19. Business Transfers
If Sell24x7 or substantially all of its assets are involved in a merger, acquisition, restructuring, sale, financing, or similar business transaction, personal information may be transferred as part of that transaction.
Any such transfer will be handled in accordance with applicable laws and contractual obligations.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we may update the "Last Updated" date displayed at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
21. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at:
Saharay Technologies
A Saharay Group Company
Email:
info@saharey.com
Support:
support@saharey.com
Phone:
+91 7500110071
Address:
Keshav Nagar, Lucknow, Uttar Pradesh, India
22. Consent
By accessing or using Sell24x7, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described herein, subject to applicable laws and regulations.
Sell24x7
A product of Saharay Technologies (a Saharay Group Company)