Terms & Conditions

Welcome to Decor Basket – Please Read Our Terms Carefully

These Terms & Conditions govern your use of the website, services, and products offered by Decor Basket. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these terms, we advise you not to use our services.

At Decor Basket, we are committed to providing a safe, transparent, and enjoyable shopping experience for every customer.

Use of Our Website

By using our website, you agree that:

• You are legally eligible to use online shopping services in your region
• You will use the website only for lawful purposes
• You will not copy, misuse, damage, or attempt to disrupt our website or services
• You will provide accurate and complete information when placing orders or creating an account
• You will not engage in fraudulent or suspicious activities

Decor Basket reserves the right to suspend or restrict access if any misuse is detected.

Product Information

We aim to provide accurate information about all products, including descriptions, images, pricing, and availability. However:

• Slight variations in color, texture, size, or appearance may occur due to photography, lighting, or screen settings
• Product availability may change without prior notice
• We reserve the right to modify or discontinue products at any time
• Handmade and decorative products may have minor natural variations that add uniqueness

We strive to maintain complete transparency while showcasing our products.

Pricing & Payments

All prices listed on Decor Basket are subject to change without prior notice.

• Payments must be completed using approved payment methods only
• Orders are processed only after successful payment confirmation
• We are not responsible for delays caused by payment gateway issues or banking systems
• Taxes and applicable charges will be displayed during checkout

Decor Basket uses secure and trusted payment systems to protect customer transactions.

Order Processing & Shipping

We work hard to ensure timely delivery of all orders. However:

• Processing and dispatch times may vary depending on product availability
• Delivery timelines may be affected by courier delays, weather conditions, festivals, or remote locations
• Customers will receive order updates through their provided contact details
• Risk of loss or damage transfers to the customer once the order is handed over to the courier service

We appreciate your patience and understanding in case of unforeseen delays.

Returns & Refunds

Customer satisfaction is important to us. Our return and refund process is designed to ensure fairness and product quality.

• Returns or refunds are accepted only under eligible conditions
• Products must be unused and returned in original packaging
• Customized, personalized, fragile, clearance, or sale items may not be eligible for return
• Return requests must be submitted within the specified return period
• Refunds are processed only after inspection and approval

Decor Basket reserves the right to approve or reject return requests based on product condition and policy compliance.

Intellectual Property

All content available on the Decor Basket website, including logos, graphics, product images, designs, text, and descriptions, is the exclusive property of Decor Basket.

• Unauthorized copying, reproduction, or distribution is strictly prohibited
• All intellectual property rights are fully reserved
• Any misuse may result in legal action

User Responsibilities

Customers agree to:

• Provide accurate personal and delivery information
• Maintain confidentiality of account credentials
• Avoid fraudulent transactions or misuse of the website
• Use the platform respectfully and lawfully

Decor Basket reserves the right to suspend accounts involved in suspicious or harmful activities.

Limitation of Liability

Decor Basket shall not be held liable for:

• Indirect or incidental damages resulting from use of our website or products
• Delays caused by external or uncontrollable circumstances
• Minor variations in product appearance or packaging
• Delivery delays caused by logistics partners

Our maximum liability is limited to the value of the purchased product.

Third-Party Services

We may use third-party services for:

• Payment processing
• Shipping and delivery
• Marketing and analytics

These services operate independently and have their own policies and terms. Decor Basket is not responsible for third-party actions or service interruptions.

Changes to Terms

Decor Basket reserves the right to update or modify these Terms & Conditions at any time.

• Changes become effective immediately upon posting
• Customers are encouraged to review this page periodically
• Continued use of our website indicates acceptance of updated terms

Governing Law

These Terms & Conditions are governed by the applicable laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of competent courts in India.

Contact Us

For any questions, concerns, or support related to these Terms & Conditions, customers may contact Decor Basket through our official support channels.

We are committed to providing fair assistance and transparent communication to all customers.