At Sell24x7.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and services (collectively, the “Platform”).

By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

a) Personal Information

When you register or use our Platform, we may collect:

• Name, email address, phone number, and contact details

• Billing, shipping, and payment information

• Login credentials, account details, and preferences

b) Non-Personal Information

We may also collect non-identifiable information automatically:

• IP address, browser type, and device information

• Pages visited, time spent, and click patterns

• Cookies, analytics data, and usage statistics

c) Vendor-Specific Information

For sellers on Sell24x7.com, we may collect:

• Business name, GSTIN, and bank account details

• Product listings, inventory, pricing, and sales data

 

2. How We Use Your Information

We use your data to:

Provide and improve our services

Process payments, orders, and refunds

Send transactional messages, updates, and promotional communications (with consent)

Analyze user behavior for analytics and marketing insights

Prevent fraud, unauthorized transactions, and security breaches

Comply with legal obligations, taxes, and regulatory requirements

 

3. Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data in the following cases:

With payment gateways and banks for processing transactions

With logistics partners for order delivery

With government or regulatory authorities when legally required

With service providers who assist us in operating the Platform

 

4. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to enhance your experience, track user behavior, and serve personalized content.

You may choose to disable cookies via your browser settings, but some features of the Platform may not work properly.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

All sensitive data, including payment information, is encrypted and securely processed.

While we strive to protect your data, no online transmission is 100% secure; use of the Platform is at your own risk.

 

6. User Rights

Access: You can request access to your personal information.

Correction: You can request corrections of inaccurate or incomplete data.

Deletion: You can request deletion of your account or data, subject to legal and contractual obligations.

Consent Withdrawal: You may opt-out of marketing communications at any time.

 

7. Retention of Data

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Vendor transaction data and financial records are retained as per regulatory and tax requirements.

 

8. Children’s Privacy

Our Platform is not intended for children under 18 years of age.

We do not knowingly collect personal information from children. If discovered, such data will be deleted promptly.

 

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

 

10. Changes to Privacy Policy

Sell24x7.com may update this Privacy Policy from time to time.

Users will be notified of material changes via the Platform or email. Continued use of the services constitutes acceptance of the updated policy.

 

11. Contact Us

For questions, concerns, or requests regarding your data, please contact us at:
Email: support@sell24x7.com
Phone: +91-8299886767